SERVICE AGREEMENTS

Get the most out of your traffic safety systems with our nationwide network of experienced technicians

overview

OVERVIEW

Managing traffic safety systems extends beyond procurement and installation. The right preventative maintenance plan is required to optimize system performance and lifespan.

However, finding the technical resources to routinely conduct this maintenance can be difficult. Fortunately, with a TAPCO service agreement you can "set it and forget it." Once your traffic safety system is installed, TAPCO's expert service technicians and industry-leading asset management software take care of the rest.

Supplementing your own resources with a TAPCO service agreement provides next-level service and peace of mind via extended system warranties, guaranteed regulatory compliance and detailed records after every service call.

Since the 1960s, TAPCO has provided service agreements customized to organizations' unique labor and budgetary needs. Plus, agreements can apply to TAPCO or non-TAPCO products.

Want to learn more? Call (800) 236-0112 or request more information.

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SYSTEMS COVERED BY SERVICE AGREEMENTS

Customized preventative maintenance packages for additional TAPCO and non-TAPCO traffic systems and equipment are available upon request.


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STANDARD PREVENTATIVE MAINTENANCE SERVICES
  • Scheduled visits (annual, biannual, etc.) to perform preventative maintenance, including:
    • Mechanical inspection and validation
    • Electrical inspection and validation
    • Detection / activation inspection and validation
    • Full system testing
  • Complete records documentation for each system after every visit

Standard contract terms are for three years, but other terms are available. Emergency response services are also available upon request in certain areas.


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KEY BENEFITS
  • "No questions asked" warranty extensions, so you can set it and forget it
    • Common warranty parts include batteries, radios, controllers and LED-enhanced signs or beacons
  • Technicians carry many parts on hand to handle necessary repairs during maintenance windows and ensure systems are delivering optimal performance
  • Technicians perform calibrations, repairs, firmware updates and other system regulatory updates as needed
  • Discounted BlinkLink® remote device-monitoring software subscription
  • Maintenance contractor technical support
  • Discounted equipment packages also available

“[TAPCO's service technicians] are all very professional, nice and good-quality people. They really care about the systems, and they want them performing at the highest level. I'm very happy dealing with the folks from TAPCO.”

– Buck Hodgkinson, Senior Field Service Technician at Jacobs Engineering

TAPCO performs preventative maintenance contracts that help customers save time and money.

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